Refund policy

Effective Date: 29 Oct. 2024

At Blessbuddha, we are committed to providing high-quality products and ensuring customer satisfaction. If for any reason you are not completely satisfied with your purchase, our Return and Refund Policy outlines the steps you need to take.

1. Eligibility for Returns

  • Return Timeframe: You may return most items within 30 days of receiving your order.
  • Condition of Items: All returned items must be in their original condition, unused, and in the original packaging. This includes any tags, labels, and protective packaging.
  • Non-Returnable Items: The following items are non-returnable:
    Customized or personalized products.
    Items marked as final sale or clearance.

2. How to Initiate a Return
To initiate a return, please follow these steps:

  • Contact Us: Email our customer service at blessbuddha1170@gmail.com or call us at +1 408-828-3428. Provide your order number and the reason for the return.
  • Return Authorization: Upon request, we will provide you with a return authorization number and instructions on how to proceed with the return.
  • Preparing Your Return: Pack the item securely in its original packaging, including all accessories and documentation. Clearly write the return authorization number on the package.
  • Return Shipping: You are responsible for the cost of return shipping unless the return is due to our error (e.g., incorrect item shipped or a defective product). We recommend using a trackable shipping service or purchasing shipping insurance for items valued over $75.

3. Refund Process

  • Processing Time: Once we receive your returned item, we will inspect it to determine eligibility for a refund. You will be notified of the approval or rejection of your refund via email.
  • Refund Method: If approved, refunds will be processed to the original payment method within 5-7 business days.
  • Shipping Costs: Please note that original shipping costs are non-refundable.

4. Exchanges
If you would like to exchange an item for a different size, color, or product, please follow the return process above. After we receive your returned item, you can place a new order for the desired product.

5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at blessbuddha1170@gmail.com or +1 408-828-3428. Provide clear photos of the item and packaging to help us resolve the issue promptly. We will cover return shipping costs for damaged or defective items.

6. Changes to This Policy
We may update our Return and Refund Policy periodically. Any changes will be reflected on this page with an updated effective date. We encourage you to review our policy from time to time for any updates.

7. Contact Us
If you have any questions or concerns regarding our Return and Refund Policy, please do not hesitate to contact us:

Blessbuddha
Email: blessbuddha1170@gmail.com
Phone: +1 408-828-3428